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We're happy to help

Contact us using our customer service email,, or the contact form below. We aim to respond to all requests within 24 hours, though we're usually much quicker. We look forward to hearing from you.

Get In Touch

Who Are we?

We're a Cambridgeshire Based Coffee Roaster.

We're here to help with any questions you have about our coffee, services, or coffee supply discounts for businesses.

Please feel free to contact us and we'll be happy to see what we can do.

Transparency All the way.
  • Magic Beans Trading Limited t/a Brown Bear Coffee
  • 86 Paul Street, London EC2A 4NE
  • Company Number #12499533


Delivery Options

Currently, we’re only shipping to a small selection of EU countries. If your country is not on the list, get in touch and we will see what we can do. If you're outside of the EU and want to order we would love to hear from you. 

FREE UK Delivery - 1 to 3 Business days from dispatch - Free on orders over £40.00.

Royal Mail Tracked 48h 1-3 Business days from dispatch. £2.99

International + Tracked & Signed - Varies per Regions.

Our Subscriptions

A flexible coffee subscription with you in control. You can start, add, pause, switch or cancel a subscription right up to the date of renewal. It's easy to manage, just login to your account and click Manage Subscriptions. We offer a 10% discount with a subscription and our newsletter always shares the latest discounts with you.

Charity Affiliation

We have a charity affiliation with Free The Bears. We donate 5% of sales to rescuing endangered Sun and Moon bears. Since 2020 we've donated over £26,000 and built two bear houses. You may have seen this charity on the BBC documentary series 'Bears about the house'. 

Packaging Recyclability

We've removed all foil-based packaging from our products.

We now use a PE4 soft plastic option which is recyclable. Most big supermarkets and some kerbside waste can recycle though you may need to double-check with your local council.

Carbon Neutral Commitment

We are one of the few roasteries that has committed to using catalytic converters across all of our roasters. Catalytic converters convert CO into CO2, which helps to prevent the release of harmful greenhouse gases into the atmosphere.

We believe that it is important to take steps to reduce our environmental impact. We are committed to using sustainable practices and to providing our customers with the highest quality coffee.

This extends to our packaging ethos and our sister brand Seedzbox which has planted more than 50,000 trees in the last few years.

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