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We’re proud to say, we answer 95% of our customer questions in under 24 hours.

Frequently asked questions

Currently, we’re only shipping to a small selection of EU countries. If your country is not on the list, get in touch and we will see what we can do. If you're outside of the EU and want to order we would love to hear from you. 

FREE UK Delivery - 1/3 Business days from dispatch - Free on orders over £40.00.

48 Tracked - 1 to 3 Business - £2.99 days from Dispatch.

International + - Tracked & Signed - Varies per Regions.

A flexible coffee subscription with you in control. You can start, add, pause, switch or cancel a subscription right up to the date of renewal. It's easy to manage, just login to your account and click Manage Subscriptions. We offer a 10% discount with a subscription and our newsletter always shares the latest discounts with you.

We have a charity affiliation with Free The Bears.We donate 5% of sales to rescuing endangered Sun and Moon bears. Since 2020 we've donated over £26,000 and built two bear houses. You may have seen this chairity on the BBC documentory seried 'Bears about the house'. 

We've removed all foil-based packaging from our products.We now use a PE4 soft plastic option which is recyclable. Most big supermarkets and some kerbside waste can recycle though you may need to double-check with your local council.

We are one of the few roasteries that has committed to using catalytic converters across all of our roasters. Catalytic converters convert CO into CO2, which helps to prevent the release of harmful greenhouse gases into the atmosphere.

We believe that it is important to take steps to reduce our environmental impact. We are committed to using sustainable practices and to providing our customers with the highest quality coffee.

This extends to our packaging ethos and our sister brand Seedzbox which has planted more than 50,000 trees in the last few years.

Who are we?

Our Story

Our Company Info

We're here to help with any questions you have about our coffee, services, or coffee supply discounts for businesses.

Please feel free to contact us and we'll be happy to see what we can do.

  • Magic Beans Trading Limited t/a Brown Bear Coffee
  • 86-90 Paul Street, London EC2A 4NE
  • Company Number #12499533
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Same Day Dispatch

We aim to dispatch all orders within 24 hours. Monday to Friday. Usually Sooner.

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Free & Fast Delivery

Free trackable deliverly on orders over £40.00.

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Exchanges & Returns

You have 14 days from delivery to return your purchase free of charge If unopened.

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