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Understanding the Brown Bear Subscription!
We have a wide range of coffees with a staple set of 10 distinctive coffees to enjoy. These coffees will always be available to subscribers. We are always roasting fresh coffee.
The perks of a subscription are not just convenience. When you join the Brown Bear Family you will receive a permanent 10% discount, any newslterr discounts that we send out will also be available.
We have made your coffee subscription simple and flexible. Choose how many coffee's you'd like and how frequent you'd like to receive them. You can have as many subscriptions running as you like!
Flexibility is a key focus for both you and us. You're in control, swap, reduce, increase, pause or cancel your subscription at any time, no contract. You can even have a few subs at a once.
Simply find the coffee you want, choose the interval that you'd like to receive your coffee in and add them to the cart, this will then slide out the cart checker for you to confirm.
Your subscription is easy to manage as after your first order leaves us you will be able to completely control your subscription. We will also email you before the order renews This also allows you to check your stock, you may not want any more coffee for now.
You can manage your subscription. Swap, Add, Reduce, Pause and Cancel your subscriptions to your heart's content.
You will be able to amend the repeat date and quntity.
You can have more than one. You can add as many different subsctiptions as you like.
They can be managed individually from your subscription account or by contacting us and we'd be happy to assist.
Yes you can, though an additional discount code will take into account the 10% already deducted. Say if you have a 15% code it will give you an extra 5% off.
We never want to leave a Family Subscription Member out if we offer a discount we always extend it to our subscribers too.
It's easy to cancel, just as easy to start one. No tricks here.
There maybe a quetionare to help us understand why you are leaving, this gives us the feedback to know where we can improve.
You certainly can. We aim to respond within 24 hours, we're usually quicker than that.
Just use the Contact Page or email us at care@brownbear.co.
We have a brilliant Brown Bear Mug available for our coffee fans. With a purchase of this Mug use the QR code and complete the form to gai9n a 25% off Discount code for 3 subscription orders.
